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Extras & Add-Ons
Available widgets & integrations to better help our customers in the Social Web, CRM, Product Development, and Mobile App spaces.
Social Web Partners
Build a viral and loyal community by transforming your fan pages into a service center and advocacy hub. More »
Facebook integration is available at Grow Plan level, and higher.
Quickly and easily bring valuable Twitter data into your community knowledge base. Leverage it to improve customer support, accelerate product innovation and build better customer relationships. More »
Twitter’s “Overheard” feature is built-into the core product and is available to all customers.
CRM & Product Development Partners
Integrate community with on-demand service and support to improve efficiency, customer satisfaction and reduce costs. More »
Parature integration is available as a direct-sales offering.
Combine your Get Satisfaction public support community with ZenDesk issue tracking and resolution software and deliver a single unified customer support experience. More »
ZenDesk integration is available to all customers at the Start Plan level, and higher.
Seamlessly integrate community input with agile project management and accelerate the innovation cycle, become more market-driven and customer-centric. More »
Pivotal Tracker integration is an a-la-carte feature available for purchase to all customers at the Enterprise plan level, and higher.
Manage relationships more successfully and cost effectively by integrating community data with your CRM system. More »
Salesforce integration is available to all customers at the Enterprise plan level, and higher.
Allow your employees to seamlessly login to Get Satisfaction community from Google Apps, and import community data into Google Spreasheets. More »
Google Apps integration is available to all customers who use Google Apps for Business.
Widgets For Your Website
Feedback Tab
The Feedback Tab widget creates a small, customizable tab on the side of the screen that a user can click to reveal a feedback overlay. More »
All widgets have 2 levels of customization available. Customization levels are unique to each plan.
Search
The Satisfaction Search widget lets you embed search functionality for your Get Satisfaction community's topics, directly into your website. More »
All widgets have 2 levels of customization available. Customization levels are unique to each plan.
Feedback Page
The Feedback Page widget lets you embed many of the elements of your community page directly into your website. More »
All widgets have 2 levels of customization available. Customization levels are unique to each plan.
Topic Page
The Topic List widget gives visibility on your website to knowledge from your Get Satisfaction community by displaying topics directly on your help, support, or product pages. More »
All widgets have 2 levels of customization available. Customization levels are unique to each plan.
Mobile Application Offerings
iPhone Application
Satisfaction Remote is a stand-alone iPhone application. The entire customer-facing Get Satisfaction experience, with an iPhone UI. More »
Satisfaction Remote is an iPhone specific application and is available for free at Apple’s iTunes store.
API for iPhone Application
Embed support for your organization through Get Satisfaction, directly into your company’s iPhone application. More »
Satisfaction Remote Component is available for free through Google Apps.