Mint (an Intuit company) provides the easiest way for people to manage and track their personal finances online. Security is paramount, as is the overall customer experience. Mint embeds Get Satisfaction deep into its support process.
Proctor & Gamble brands like Tide, Bounce and the P&G Estore use Get Satisfaction to collect structured feedback from customers, and provide a space for questions and answers about their wide range of products.
Employee benefits service Trinet has become the market leader in outsourced HR by listening to its customers. Their Get Satisfaction community allows them to receive constant input about how to improve their offerings.
Nobody takes customer service as seriously as Zappos (an Amazon company). Having turned phone support into a competitive advantage, they now use Get Satisfaction to answer questions and connect people around the products they sell.
Several of Microsoft's most innovative groups and products like Live Labs, Hohm and Pivot use communities powered by Get Satisfaction to show the most accessible, human side of the world's largest software company.
When the fastest growing startups need to scale their support as fast as they scale their user base, they turn to Get Satisfaction. Foursquare, a social geolocation app, uses their feedback community to stay ahead of the curve.
Rightcliq, a new social shopping service by Visa, is based on openness and sharing. It made perfect sense to embody these values by integrating Get Satisfaction throughout the user experience.
With some of the most popular games in Facebook and other social networks, Rockyou's products are used by tens of millions of users each month. Social support made perfect sense to users...and the business.
Nike stays close to its customers in so many ways, and with Get Satisfaction, it's able to open a direct dialog with its biggest fans to discover how to delight them even more.
